1. Scope of this policy

This policy applies to information collected through this website and through our direct business communications. It does not control the privacy practices of third-party websites, platforms or services that we do not own.

2. Information we collect

Information you provide

We may collect information that you submit through forms, email, phone calls, meetings, proposals or service onboarding, including:

• Name, email address, phone number and other contact information;
• Business name, website address, service interests and information about your business needs;
• Messages, feedback, files and other information you choose to provide;
• Account, billing and transaction information needed to manage a client relationship; and
• Credentials or account access that a client authorizes us to use while providing services.

Information collected automatically

When you use the website, we and our service providers may automatically collect device and usage information such as IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location, dates and times of visits, cookie identifiers and interactions with the website.

Payment information

Payments may be processed by a third-party payment provider. We generally do not receive or store complete payment-card numbers. The payment provider’s own privacy policy governs its processing.

3. How we use information

We may use information to:

• Respond to questions, form submissions and service requests;
• Prepare proposals and communicate about potential or active projects;
• Provide website, marketing, CRM, automation, bookkeeping and related services;
• Manage accounts, invoices, payments, support and business records;
• Operate, maintain, secure and improve our website and services;
• Understand website performance and how visitors use the site;
• Send service-related communications and marketing communications where permitted;
• Detect fraud, abuse, security incidents or technical problems; and
• Comply with law, enforce agreements and protect rights, safety and property.

Submitting a phone number through a general contact form does not by itself provide consent to receive recurring marketing text messages. Any marketing-text program will use a separate consent process where required.

4. How we disclose information

We may disclose information to the following categories of recipients when reasonably necessary:

• Service providers: Website hosts, WordPress tools, form providers, email services, CRM platforms, analytics providers, payment processors, bookkeeping software and other vendors that help operate our business;
• Professional advisors: Accountants, attorneys, insurers and other advisors;
• Contractors: Authorized contractors supporting a project, subject to appropriate confidentiality obligations;
• Legal and safety recipients: Government agencies, courts or other parties when disclosure is reasonably necessary to comply with law or protect rights and safety;
• Business transfers: A buyer, successor or other relevant party in connection with a merger, financing, sale, reorganization or similar business transaction; and
• At your direction: A third party you ask or authorize us to work with.

We do not sell personal information for money. Some analytics or advertising activities may be treated as “sharing,” “targeted advertising” or a “sale” under certain state privacy laws even when no money is exchanged. Where those laws apply, eligible individuals may request the choices provided by applicable law.

5. Cookies, analytics and advertising

The website may use cookies and similar technologies to remember preferences, operate forms, understand traffic, measure performance and support advertising. Depending on the tools enabled, analytics or advertising providers may receive device and usage information.

You can control many cookies through your browser settings. Blocking cookies may affect website functionality. You may also be able to limit interest-based advertising through settings offered by participating advertising providers.

6. Information processed for clients

When providing CRM, automation, advertising, website or bookkeeping services, we may process information belonging to a client, including the client’s lead, customer, employee or transaction records. In that situation, the client generally determines why and how the information is used, and Utah Business Support processes it to provide the contracted service.

Requests concerning information controlled by one of our clients should normally be directed to that client. Our handling of client data may also be governed by the applicable service agreement and platform terms.

7. Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business and tax records, resolve disputes, enforce agreements and meet legal obligations. Retention periods vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical and physical safeguards designed to protect information. However, no website, transmission method or storage system can be guaranteed to be completely secure.

8. Your choices and privacy rights

You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may also contact us to update your information or ask questions about our privacy practices.

Depending on your state of residence and whether the applicable law covers our processing, you may have rights to request confirmation of processing, access, correction, deletion or a copy of certain personal information, and to opt out of certain sales, sharing or targeted advertising.

To submit a privacy request, email [YOUR BUSINESS EMAIL]. We may need to verify your identity before completing a request. We will respond as required by applicable law and may deny or limit a request where an exception applies.

9. Children’s privacy

This website and our business services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it where appropriate.

10. Third-party links and services

The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

11. Changes to this policy

We may update this policy as our website, services or legal obligations change. The effective date at the top of the page shows when the latest version became effective.

12. Contact us

Questions or requests concerning this privacy policy may be sent to: